Should you for any reason wish to cancel your purchase you will be liable for a 15% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. The goods must be returned to us undamaged in the original packaging within 14 calendar days.
* Note: Bring Sexy Back Lingerie recommends that you use Speed Services Couriers (South African Postal Services) for all returns as it offers shipment tracking through a 24 hours customer helpline. Should you choose to use a carrier that does not offer a tracking facility and the goods are lost then no refund or return will be considered.
International customers should make use of a courier that offers:
1. Shipment tracking.
2. Insure your package for safe return and declare the full value of the shipment failing which loss or damage will be for your account.
At BSBL we do not refund, however we will gladly exchange a garment at the delivery cost of the customer if the following conditions are met :-
The garment is returned within 14 days.
The garment is in its original packaging and condition.
The garment has not been soiled, damaged or altered in any way.
The garment has not been worn (except to try on) or washed, If we feel that you have not complied to this we reserve the right to return the garment without replacing it.
The garment must still have the label attached to it.
The original receipt must be returned with the garment.
When trying on the garment for size we request that you try it on over your own underwear or use a liner for hygiene reasons.
NB we do not exchange full body stocking for hygiene reasons.
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